Hi, I'm Gloria

With 11 years of end-to-end design experience, I’m a full-stack product designer specializing in B2B SaaS, driving impact from 0-to-1 launches to enterprise-scale optimizations. Whether leading a strategic, visionary 2-year roadmap (🔗) or delivering a multi-product platform in 6 months (🔗), I make things happen.

Case Studies

(Some recent work is under NDA, but I’d be happy to share it in a conversation.)

Infor Next-Gen Enterprise Report-Building Platform

Replacing over 200 canned reports with a scalable, customizable, next-gen enterprise reporting solution.

🚀Shaped a 2-year roadmap, achieved a 66% increase in user satisfaction, and retained major customers.

Vivonet SaaS Product Suite Redesign

Revamping the entire SaaS product suite with a new design system and key UX improvements.

🚀Achieved an 80% adoption rate and led to the acquisition by Infor.

AEIP Immigration Service Comprehensive Platform (0 to 1)

Launching 3 products (a multilingual info site, client portal, and admin CRM) of a platform from scratch in 6 months.

🚀Achieved 270% client growth in the 1st year, secured more government funding.

More Work

Testimonials

Keywords: Passion, Innovation, Adaptability, Communication, Collaboration

Director of Product Design @ Highspot

Jay Fienberg

Gloria is truly brave when it comes to interrogating assumptions and theoretical constraints around the users, scenarios, and product behaviors. She will quickly produce provocative product design concepts that clarify and push the boundaries of what’s possible. And these prove useful both for moving projects forward, and for producing greater impact: better functionality, more usable interactions, and better business outcomes.

Director of Software Engineering @ Infor

Shafique Adatia

She has a talent for motivating the team and aligning business goals with successful outcomes. She champions quality and promotes teamwork. Everyone speaks highly of her, especially appreciating the great transformation she led in helping the business value UX.

Web Developer @ ECD Graphics

Steven Yu

Her passion for providing great user experience and willingness to learn new technology is inspirational for the team. Her versatility will be an asset for any company she works for.

Product Manager @ CDM

Naz Madani

In addition to having excellent design skills, she is very goal oriented and dedicated to her work, always ready to put all her energy and stamina to get the job done. Gloria is a proactive and tireless contributor who would make a great addition to any team.

Senior User Experience Manager @ Infor

Geoff Wong

Gloria is extremely passionate to improve products. She is an exceptional UX Designer who excels at gaining a full understanding of users' workflow and unmet needs. Resulting in close collaborations with PM, BA and Dev building products with "attractor" NPS scores and "excellent" SUS scores. Gloria can adapt to any project from complex backend enterprise systems to slick consumer facing apps.

Software Developer @ Hootsuite

Jess Johansson

She fit in so well with the team and already contributed so much in such a short time frame. She is a fantastic UX Designer and is greatly missed already.

VP of User Experience @ FCV

Warren Anthony

She's got a fantastic attitude, and is a hard-working team-player, with an eye for the fine details of complex web application interface design.

Freelance Client

Boris Poludo

She is a pleasure to work with, great communication skill, highly knowledgeable at what she is doing, great at prioritizing and delivers on time with exceptional dedication and commitment.

Read full recommendations on LinkedIn →

Gloria Gong